International Patient’s Guide

International Patient’s Guide to Medical Care at Saleem Memorial Hospital

Travelling abroad for medical treatment is a significant step, and Saleem Memorial Hospital is committed to making your journey seamless and rewarding. Here’s a step-by-step guide to help you understand what to expect, from pre-arrival planning to post-treatment recovery.


Step 1: Research and Preparation

  • Knowledge is power. Start by researching your medical condition and understanding the procedures recommended for you. Consult your local physician for a detailed medical summary, which will help us create a treatment plan tailored to your needs.
  • Decide whether you want to work directly with the hospital or through a medical travel facilitator. Saleem Memorial Hospital is equipped to handle all arrangements directly for your convenience.

Step 2: Connecting with Us

  • Reach out via our website or contact center, where you can submit your medical details and the procedure you’re seeking.
  • Once we receive your query, our team will respond promptly (within 24-48 hours) with a detailed package that includes a specialist’s opinion, cost estimates, and recommended procedures.

Step 3: Treatment Planning

  • You’ll receive a comprehensive package that outlines the treatment plan, expected costs, and details of your attending specialist.
  • Ask as many questions as you need—our team is here to ensure you’re fully informed before making a decision.
  • If required, we’ll arrange post-treatment accommodations and provide information about the recovery period before your return home.

Step 4: Planning Your Travel

  • Ensure you have a valid passport and visa. Our team will issue an official invitation letter to support your visa application.
  • Book your travel to Lahore, where Saleem Memorial Hospital is located. Notify us of your travel details, and we’ll coordinate your arrival services.

Step 5: Arrival in Pakistan

  • Upon arrival at Lahore airport, our team will meet you and ensure a smooth transfer to your hotel or directly to the hospital, depending on your preference.
  • Relax in pre-arranged accommodations that cater to your preferences and budget, ensuring a comfortable stay during your treatment.

Step 6: At the Hospital

  • Upon admission, you’ll meet your dedicated patient coordinator who will guide you through every step of your treatment journey, from check-ins to scheduling procedures.
  • Our specialists will explain your treatment plan in detail. You’ll be asked to provide consent before any procedure, ensuring transparency and trust.
  • Dietary preferences will be taken into account for meals during your stay, ensuring comfort and adherence to medical recommendations.
  • If required, physiotherapy sessions will be arranged to aid your recovery and rehabilitation.

Step 7: Free Health Check-Up for Attendants

  • Your accompanying family member or attendant can avail a complimentary health check-up during your treatment. This is our way of ensuring that their well-being is also taken care of while they support you.

Step 8: Post-Treatment Recovery

  • Once discharged, you’ll receive a detailed medical report summarizing your treatment and recovery plan.
  • If required, we’ll provide a “fit-to-fly” certificate for your return journey.
  • Follow-up consultations can be arranged virtually, ensuring continuity of care even after you’ve returned home.

Additional Services

  • Physiotherapy and Rehabilitation: Post-treatment physiotherapy sessions to aid recovery and strengthen mobility.
  • Customized Dietary Support: Personalized diet plans to complement your treatment and recovery.
  • Language and Interpretation Services: Professional interpretation services and translated materials for smooth communication.
  • Insurance Support: Support with insurance claims and documentation.

Your Journey, Our Commitment

At Saleem Memorial Hospital, we combine world-class medical expertise with personalized care to ensure your experience is not just successful but memorable. From the moment you connect with us to the day you return home, we are with you every step of the way.

Can’t find what you’re looking for? Call us at +92 42 34509999, and our team will be happy to assist you.

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